At COOPER CHAT Inc, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://cooper-chat.com or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
  • Order Information: Products purchased, order history, and transaction details.
  • Device Information: IP address, browser type, device type, and browsing behavior via cookies.
  • Communication: Inquiries, reviews, or messages submitted through our contact forms or email.

2. How We Use Your Information

We use the collected information to:

  • Fulfill and manage orders and payments
  • Communicate with you regarding your order or inquiries
  • Send updates, promotions, and marketing emails (only with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your data only with:

  • Trusted third-party service providers (e.g., payment gateways, shipping partners)
  • Legal authorities, if required by law

All such third parties are required to handle your data securely and in compliance with applicable laws.

4. Cookies and Tracking Technologies

We use cookies to:

  • Keep items in your shopping cart
  • Understand visitor behavior
  • Improve website performance

You can manage or disable cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data. However, no transmission over the internet is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent for marketing emails
  • Request data portability

To exercise these rights, please contact us at 📧 [email protected]

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.